Shipping & Deliveries

We offer free shipping for all orders.

 

Orders are shipped on business days only, from our warehouse in the Netherlands.

 

Those in UK mainland can expect to receive orders in 3-5 business days.

 

Northern Ireland, Jersey, Guernsey, and Isle of Man residents can expect delivery within 5-7 business days.


During peak periods delivery may take longer than usual. Please allow additional time to receive your order.



Once you place your order, it takes 1-2 business days for our warehouse to process and send it.

As soon as it ships, you’ll receive a confirmation email with a link to track its progress.

  1. You can also log into your account to track your order.

Not at the moment, but we’re working on it! Stay tuned.



No, unfortunately, we do not deliver to P.O. boxes.



We are currently in the process of updating our packaging so you may notice your order looks a little different.


Please note that during the transition you may still receive your order in our original packaging.


In 2020, we set a goal to reduce our single use plastic. To help us achieve this goal, in 2023 our packaging in Europe will transition to paper.


Please keep in mind that you may still receive plastic packaging while we are in a period of transition.


We are currently in the process of removing all pack slips from our online orders.


During the transition you may still receive a pack slip in your order.


Any orders placed between November 1st and December 25th can be returned up until January 21st.



In the UK, we now use Royal Mail. You will now receive notifications from Royal Mail with updates on your delivery. 


Please continue to track your order the same way as before, through your account or by clicking here


If you placed an order before 29th August, this will still arrive with UPS. 

 

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